Duo is Google’s latest response to other popular video calling options.
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Google nailed email with the 2004 introduction of Gmail.Now Google is trying again with a new video chat application called Duo. The app works with mobile devices running Google's Android operating system and Apple Inc.'s iOS. A confusing array of communication options has held Google back. It has two email services – Gmail, which is the top email service in the U.S. based on unique visitors, according to ComScore, and Inbox; three text offerings, Hangouts, Messenger and the upcoming Allo; and now two video chat services, Duo and Hangouts (which offers texting and video calls).Nick Fox, a 13-year Google veteran, was tasked by Google Chief Executive Officer Sundar Pichai 18 months ago with fixing the sprawl.Allo will use Google's expertise in AI to automatically understand texts and provide useful suggestions.That's already being tried by other companies such as Facebook and Microsoft, but Google has been working hard on AI for about a decade, so it may be more advanced.Google was late in other technology and caught up, Fox noted.
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