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BlackBerry Ltd. reported first-quarter sales that missed analysts' forecasts due to an unexpected drop in its high-margin software and professional services sales, sending shares down more than 10 percent in early morning trade.The news troubled investors because growth in software sales, which is at the heart of chief executive John Chen's plan for turning around the company, fell 4.7 percent to $101 million in the first quarter from a year ago. The company also said the first-quarter drop was due to a decline in professional services, which went from $27 million in the fourth quarter to "almost nothing" in the first quarter.
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