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Hout warns pilots will be fired if strike persists
Middle East Airlines chairman Mohammad Hout speaks during a press conference in the MEA office at Rafik Hariri International Airport in April 2010. (Mahmoud Kheir/The Daily Star)
Middle East Airlines chairman Mohammad Hout speaks during a press conference in the MEA office at Rafik Hariri International Airport in April 2010. (Mahmoud Kheir/The Daily Star)

BEIRUT: Middle East Airlines chairman Mohammad Hout warned Wednesday that he may be compelled to fire pilots if they continue their ongoing strike, reiterating the company is suffering losses as a result of this strike.

“I will send them [pilots] to their homes if they carried out another strike in the future. The management has taken a decision to cut five days salary each month from every pilot who took part in the strike to make up for the losses the carrier incurred,” Hout told The Daily Star.

He stressed that this decision was irrevocable since the law allowed the company to take such action in such an event.

Hout did not disclose the actual losses the airline incurred but it is believed the figure is substantial.

However, the Association of Lebanese Pilots decided to continue their strike until the management revoked its warning to the pilots and paid their salaries in full.

The ALP said in a statement that the pilots could no longer bear the “arbitrary” decision-making of the airline’s general manager.

The association stressed that strikes were protected by the law if the employer breached the contracts.

The strike was prompted by the termination of a cancer stricken pilot’s employment. The pilot had served in the company for 38 years.

Hout insisted that the sick pilot had received all his rights from the company and had been treated fairly and in accordance with the Lebanese law.

MEA succeeded in running a number of flights from Beirut airport after some pilots refused to join the strike.

“We have 22 pilots who are still flying with us and this number will get bigger,” Hout said.

He added that the management cut the salaries of the striking pilots because the company can no longer tolerate such behavior.

“We are doing this for the sake of the company. We can’t live in a situation where every six months we have a strike. This not acceptable,” the chairman said firmly.

Hout said there was no decision yet to hire foreign pilots to fly MEA aircrafts if the strike continued.

“But I did receive many applications from Lebanese pilots who are willing to join the company,” the chairman said.

Hout added that the airline was hardly able to make ends meet before the strike took place. “We managed to break even before the strike due to the delicate situation. We did not incur losses this year but the results were not up to expectations,” he said.

The ALP did not show any sign of leniency and warned that they would escalate the situation if their demands were not met. However, it did hold talks with Labor Minister Charbel Nahhas in an attempt to find an exit to the crisis

MEA runs 15 Airbus planes and flies to more than 33 destinations.

The company managed to make good profits in 2007, 2008 and 2009 as the number of passengers using the airline grew considerably.

The Central Bank controls the majority of MEA’s shares.

A version of this article appeared in the print edition of The Daily Star on December 01, 2011, on page 1.
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Comments  
Iman December 01, 2011 03:33 AM
Mea Airline is the stingiest Airline I have ever flown with.
When you check in at the airport in Lebanon, they are so rude, & constantly trying to make money out of you somehow.
Then you get on the aircraft, & the stewards cannot be bothered to do there job, they are just so ignorant. I don't blame the pilots fir going on strike, they are standing up for what they believe is right, unfair dismissal. In Lebanon there are no rights for people who are poor, only fir the rich, it's all about who you know.
At the end of the day Mea Airlines make enough money, so they should not have sacked the Pilot, they are heartless and all about making money.
Sam December 01, 2011 04:45 PM
The first person to be held responsible for this mess and fired is Mohammad Hout. The airline profits he is boasting off have nothing to do with his leadership and vision, but everything to do with passengers outnumbering the flights into Beirut. Middle East Airlines from the time of purchasing a ticket till the end of the trip acts as if they are a top tier airline, when it is no more than a small regional airline. Each and every area of this airline needs a revamp urgently, and the current state of poor affairs is the result of bad management, nothing else. It would be a long list if one were to write everything that makes this airline bad, with the exception of its good Pilots. I have been flying this airline for over 4 years now, and each time I travel, which is very frequently, nothing seems to change for good. Poor ground services, cabin crew whose age makes me ask them why they have not retired, unfriendly reservations staff, ridiculous over charging methods, lack of value added services,all are the tip of the iceberg of problems this airlines has. The cherry on top is the sheer arrogance and ignorance most staff of this airlines exhibit. I think it comes naturally to these people. Since every appointment like that of Mohammed Houts' is politically motivated in Lebanon, things are not bound to change soon. Unless someone has the guts to let this guy go, and give the reigns of the airline in the hands of a professional
Randa Saab December 01, 2011 07:15 PM
MEA became profitable after many years of losses. This only happened through adopting a management turnaround which saved the livelihood of thousands of employees and suppliers.
The staff have endured severe war conditions and reported to work risking their own lives to ensure the continuation of the company’s services, and the wellbeing of the passengers. Staff at one time has also opted to contribute part of their salaries to save the company while in severe losses. Front line staff undergoes continuous training and new staff recruited and trained alongside its loyal long serving employees, to give customers the best one to one service experience.
The service is one of the best in the world- measured by international organisations employing mystery shoppers. The menu on-board is one of the richest. The pilots enjoy the best training and have one of best safety records in the world. In the case of a specific unpleasant experience, passengers can always write to the Customer Services department which will be glad to investigate and solve the matter accordingly.
As to the pilot strike, this is very unfortunate at this time. The company’s history supports its compliance with employee and labour law. The airline might not be offering employees the highest salaries within the industry, however, MEA’s pilots have always enjoyed salary levels comparable to international standards. In all cases, disputes can occur; discussion and communication should be the only means to solve any disagreement, since the repercussions of a strike can have a major negative impact on the economy.
Sam December 02, 2011 06:36 AM
Randa Saab, you have defended an airline which everyone is calling an out right bad employer, and definitely not an airline of choice. You talk about international organizations conducting Mystery Shopper exercise. Where are these international organizations from; Somalia? You need not depend on Mystery Shoppers when you have the chance the conduct regular passenger surveys. Hearing directly from passengers is the ideal tool. Tell me, how many detailed and summary passenger surveys did the airline do in the last 3 to 4 years? None.

You can blab about how good are the employees and how fantastic the services are. fact of the matter is that the passenger experience is nothing what you have described. The strike may have come unannounced but the airline handled it is a way that was like adding insult to an injury. If the strike was not bad enough, the way the airline handled it with its passengers is deplorable. No passenger intimations, no time changes on monitors, no one at the gate to explain. And you have the nerve to call it "one of the best customer experiences"??

The only major negative impact right now is that from the airline management. I am simply a passenger who is sick and tired of poor overall flying experience when it comes to MEA. I believe, time to switch.
george December 03, 2011 08:30 AM
MEA Management seems to need some training in employee relationships. This airline should have done much better than it is doing, given that most of us try to fly it, and newspapers should be invetsigative rather than parroting management. The pilots and stewards are the face of the company, and they should be treated fairly. My guess, you can get rid of most management and the company would still run fine. If the journalists in Lebanon stop taking free trips that Mr Hout gives them every so often, to buy their good will, we would know much better how badly or well the company is managed. In addition that would have added to the profits of the company and paid for the denied medical benefits of the terminally ill pilot. I suspect Mr Hout is taking this stand to get rid of Lebanese pilots and hire foreign pilots, as he threatened in earlier times. Get rid of him and hire some gentler and wiser person.I fly more than few hundred thousand kilometers a year, and i have not observed what Ms Saab said! The airline is below average compared to Southwest Airlines in the USA or Singapour airlines or Virgin Atlantic.
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