BEIRUT: Economy and Trade Minister Alain Hakim Wednesday announced a committee to handle legal disputes in the consumer protection department at the ministry.
“The committee is constituted of a judge and representatives of consumers and merchants and aims to solve disputes between these two parties in a quick manner,” Hakim said during a news conference.
Hakim highlighted the importance of allowing consumers to easily file complaints to the consumer protection unit.
“This is why the ministry is already using Facebook and Twitter in order to facilitate the receiving of consumers’ complaints,” he said, adding that the ministry had also launched an app on mobile phones enabling consumers to send photos of questionable products to the ministry.
A version of this article appeared in the print edition of The Daily Star on April 17, 2014, on page 5.