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Google Tuesday showed off a computer assistant that makes convincingly human-sounding phone calls, at least in its prerecorded demonstration. But the real people in those calls didn't seem to be aware they were talking to a machine. Among them: Is it fair – or even legal – to trick people into talking to an AI system that effectively records all of its conversations? The Federal Communications Commission has also been grappling with rules for robocalls, the unsolicited and automatically-dialed calls made by telemarketers.Such calls are typically prerecorded monologues, but more businesses and organizations are employing machine-learning techniques to respond to a person's questions with a natural-sounding conversation, in hopes they'll be less likely to hang up.
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