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Cuba is a land of architectural splendors, stunning scenery, warm, welcoming people and some of the world's worst hotels. Communist states aren't known for their hotel management, and I've heard and lived a string of hotel horror stories since I moved here in 2014: inedible food, rude staff, sewage leaks in kitchens, glass shower doors collapsing into shards onto guests.If U.S. companies can expand and improve Cuba's state-run hotel industry, there could be a lot of winners.The training shows: Check-in was remarkably smooth for a Cuban hotel.The front desk quickly changed us to a room with a king.The hotel had been rebranded with great fanfare a month earlier, including promised amenities like Starwood's comfortable "signature beds".The menu dated to around the hotel's opening in 2010, when it was run by the Spanish hotel chain Barcelo.Until then, those expecting international standards from the first U.S.-run hotel in Cuba in more than 50 years may go home disappointed.
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