A snapshot taken from YouTube shows Rola al-Helou, a journalist by profession, who was prevented from taking her flight by an MEA employee.
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A woman in a wheelchair who was prevented from boarding a plane over the weekend by an employee of Lebanon's Middle East Airlines plans to sue the company, local media reported Monday.A statement from the Lebanese Physical Handicapped Union directed to the general director of the MEA, Mohammad al-Hout, urged the company to issue a public apology to Helou and called for improving the airlines' service to people with disabilities.A statement from MEA insisted the employee did not insult Helou, and that the company complies with international standards for serving people with special needs.According to MEA, she has requested assistance when booking previous flights with the airline.
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