Lebanon News

Police call for public evaluation of 112 service

Lebanese police in their vehicle.(The Daily Star/Mahmoud Kheir)

BEIRUT: The Internal Security Forces Monday called on Lebanese citizens to fill out a survey evaluating the 112 emergency service, as part of a quality check for the department which is in the running for a management quality certificate.

The police operations room that is responsible for answering emergency calls is a candidate for ISO 9001, a management quality certificate, according to an ISF statement issued Monday.

As a result, the department issued a survey on the ISF website, titled “Beirut's police operations room: Your opinion is important to us,” in which citizens can register their opinion on the performance of the emergency service department.

The project is backed by the European Union and is implemented in coordination with the Ministry of Economy and Commerce, the statement added.





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