WASHINGTON: The United States has launched a social media offensive against Al-Qaeda and its notorious splinter group ISIS, setting out to win the war of ideas by ridiculing the militants with a mixture of blunt language and sarcasm.
Diplomats and experts are the first to admit that the digital blitz being waged on Twitter, Facebook and YouTube will never be a panacea to combat the jihadists.
But U.S. officials see social media as an increasingly crucial battlefield as they aim to turn young minds in the Muslim world against groups such as ISIS and Al-Qaeda.
For the past 18 months, U.S. officials have been targeting dozens of social network accounts linked to Islamist radicals.
At the State Department, employees at the Center for Strategic Counterterrorism Communications, created in 2011, manage an Arabic-language Twitter account set up in 2012 (https://twitter.com/DSDOTAR), an English-language equivalent (https://twitter.com/ThinkAgain_DOS) and a new-this-week Facebook page, (www.facebook.com/ThinkAgainTurnAway), which they use to post comments, photos and videos and often engage in tit-for-tat exchanges with those who challenge America.
A senior U.S. State Department official described the strategy as a kind of cyber guerilla campaign.
“It is not a panacea, it is not a silver bullet,” the official explained. “People exaggerate, people think this is worthless or they think it a magic thing that will make the extremists surrender. It is neither one of those. It is slow, steady, daily engagement pushing back on a daily basis.
“It is a war of thousands of skirmishes, but no big battles. America likes big battles but it is not – it is like guerilla warfare.”
The murder of American journalist James Foley, whose execution by ISIS militants was released in a video on the Internet last month, jolted the new breed of U.S. cyber-warriors into a frenzy.
Since Foley’s murder, the CSCC has ramped up its Twitter campaign, posting tributes to the slain reporter, opinion pieces and analyses on radical Islam from across the international media, along with cartoons and graphic photos.
The State Department last week tweeted about the death in Syria of ISIS members, one of whom, Abu Moussa, had recently declared that the group would one day “raise the flag of Allah in the White House.”
Another tweet congratulated militant Yazidis who claimed to have killed 22 ISIS fighters in Iraq.
A Facebook post was more in keeping with the sober diplomatic tone Washington is used to, a photo-montage showing Syria’s leader Bashar Assad alongside ISIS leader Abu Bakr al-Baghdadi in front of a city in ruins.
“Baghdadi and Assad in a race to destroy Syria – don’t make it worse,” reads a message.
The U.S.-managed Twitter accounts are not squeamish about reproducing images distributed by jihadists depicting mass executions, drawing historic parallels between ISIS and the Nazis.
One post showed a photograph of armed ISIS fighters standing over a ditch filled with executed people, alongside another almost identical image of Nazis killing people in similar circumstances.
“Then & Now: Nazis – like ISIS – murdered out of intolerance, hatred, zeal,” read a comment.
Satire is also used to undermine militants, with one retweeted cartoon referring to the “ ISIS bucket challenge” featuring a participant named as “the civilized world” being drenched by a bucket of blood.
The U.S. officials say the social media offensive is an attempt to “contest space” on social networks which had previously been dominated by Islamist radicals.
“This is an area, a field, where before we came along the adversaries had this space to themselves,” the official explained.
“You had English language extremists that could say any kind of poison and there will be very low pushback against them,” he added. The ultimate aim is to make youths in the West or Muslim nations think twice before embarking on a journey to Syria or Iraq to join ISIS.
U.S. officials are also mindful of striking the right tone as they troll Islamists. “ Twitter is, unfortunately or fortunately, a platform which is suitable for what we call snark, sarcasm, for insulting people,” the official said. “This is something also we are trying to do, we try to attack.
“We are respectful about things. The loss of human life of innocent people, victims of [Al-Qaeda] or victims of ISIS – that is not something for sarcasm.
“But when you are mocking them, it is effective to draw the comparison between what they say and what they do. The hypocrisy of this group is a weakness.”
William Braniff, executive director of National Consortium for the Study of Terrorism and Responses to Terrorism at the University of Maryland, said the online strategy was a step in the right direction but would take a while to yield results.
“For a decade the government is criticized for not engaging in the world of ideas online,” Braniff said.
“The Department of State eventually created this program in part to address that criticism.
“This is a just a drop in a bucket – there is so much extremist propaganda online and so many formats for extremists to dialogue that this is really just spitting into the wind.
“We have to give these sort of programs time to build momentum.”