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When Jonathan Scheuer got an alert on his phone of a ballistic missile headed for Hawaii, he and his family didn't know what to do.Lisa Foxen, a social worker and mother of two young children in east Honolulu, said the best thing to come out of the scare was that it pushed her family to come up with a plan if there is a real threat.The blunder that caused more than a million people in Hawaii to fear that they were about to be struck by a nuclear missile fed skepticism Sunday about the government's ability to keep them informed in a real emergency.The erroneous warning was sent during a shift change at the state's Emergency Management Agency when someone doing a routine test hit the live alert button, state officials said.They tried to assure residents there would be no repeat false alarms. The agency changed protocols to require that two people send an alert and made it easier to cancel a false alarm – a process that took nearly 40 minutes.The 911 system for the island of Oahu was overwhelmed with more than 5,000 calls.Saturday's mistake was not the first for the state's warning system.
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