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By the beginning of the 21st century, computing power cost one-thousandth of what it did in the early 1970s.Today, more than 3.5 billion people are online; experts project that, by 2020, the "internet of things" will connect 20 billion devices.Information provides power, and more people have access to more information than ever before, for good and for ill.Public diplomacy and the power to attract and persuade become increasingly important, but public diplomacy is changing.The soft power of attraction becomes an even more vital power resource than in the past, but so does the hard, sharp power of information warfare.Information that appears to be propaganda may not only be scorned, but may also prove counterproductive if it undermines a country's reputation for credibility.Similarly, President Donald Trump's tweets that prove to be demonstrably false undercut American credibility and reduce its soft power.It is interesting to note that polls and the Portland index of the Soft Power 30 show a decline in American soft power since the beginning of the Trump administration. Tweets can help to set the global agenda, but they do not produce soft power if they are not credible.
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