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Robby Pepper can answer questions in Italian, English and German. Billed as Italy's first robot concierge, the humanoid will be deployed all season at a hotel on the popular Lake Garda to help relieve the desk staff of simple, repetitive questions.During one of Robby's first shifts, Mihail Slanina, a guest from Moldova, congratulated the robot on his impressive skills.The International Federation of Robotics, based in Frankfurt, Germany, forecasts sales of professional service robots will grow between 20 percent and 25 percent a year through 2020, from about 79,000 last year. That includes such diverse categories as defense robots, cleaning robots, medical robots and logistics systems robots. In 2016, 7,200 public relations robots like Softbank's Pepper, used for mobile guidance and information, were sold – a full 135 percent increase over the previous year.
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